Nómadas Colombia Travel
At Nómadas Colombia Travel, we respect the privacy of our clients, users, and partners. This Privacy Policy describes how we collect, use, store, and protect the personal information provided through our website, social media, forms, booking platforms, and other contact channels.
Data Controller
Nómadas Colombia Travel is responsible for the processing of personal data collected through its various customer service and sales channels.
For inquiries related to this policy, you can contact us through the official channels published on our website.
Information We Collect
We may collect the following personal data:
First and last name.
Identification number (when required for bookings).
Telephone number.
Email address.
Nationality.
Payment information.
processed through secure third-party platforms).
Information related to travel preferences.
Data necessary for providing the tourism service.
We never request sensitive information that is unnecessary for providing the service.
Purpose of Data Processing
Personal data will be used to:
Manage and confirm tour and experience bookings.
Coordinate tourism services, transportation, and activities.
Send relevant information about the booking.
Respond to requests, quotes, or inquiries.
Send promotional or marketing information (when authorized by the user).
Comply with legal and contractual obligations.
Authorization
By providing your personal data through any of our channels, you freely, expressly, and knowingly authorize Nómadas Colombia Travel to process your data in accordance with this Policy.
You may revoke your authorization at any time, unless there is a legal or contractual obligation preventing you from doing so.
Data Subject Rights
You have the right to:
Know, update, and rectify your data.
Request proof of the authorization granted.
Be informed about the use of your data.
File complaints with the Superintendency of Industry and Commerce.
Revoke your authorization and/or request the deletion of your data when applicable.
Requests may be made through the official contact channels published on the website.
Information Security
Nómadas Colombia Travel adopts reasonable technical, administrative, and organizational measures to protect personal information against loss, misuse, unauthorized access, or alteration.
Electronic transactions are conducted through secure third-party payment platforms, which have their own security protocols.
Data Transfer and Transmission
For the proper provision of the service, we may share strictly necessary information with:
Tour guides.
Drivers.
Local operators.
Payment platforms.
Strategic partners related to the contracted experience.
In all cases, only the information necessary to fulfill the provision of the service will be shared.
Validity
This Privacy Policy is effective from the date of its publication on the website and may be updated at any time. Any changes will be promptly communicated through official channels.